For our clients with plugin licenses for Monkeybread Software, we have a database with licenses and their email contacts.

Each license has multiple emails:

• a primary email for renewal reminders and newsletters about new versions.
• more emails as CC of licenses.
  e.g. the administrator or developer to install the license.
• older alternative emails that are marked as old.
• sometimes an extra email just for invoices.

If you contact us with one of the emails and we search the database, we find your record.

When you buy a license for a client, we can put your email as developer in our database, so all communication goes through you. We would still like to know the name of the client and use it for the license keys.

Since you may disappear and clients still may need to renew, we appreciate having the client's email in the database as an alternative one. Then we can ask them directly if they like to renew. Since we do this for 20 years, we have seen multiple developers retire already.

When you order a license for a client in the web shop, you put in the billing address. That may be either the client itself if they pay themselves or your company if you buy it for the client and bill them later. When you use your address, consider adding somewhere a few letters for indicating which customer an order applies to. Or better email us the details for the client separately. If you order an update for one of your clients, we may apply it automatically to the one where we sent the last renewal reminder.

If you already have a couple of clients with MBS Plugin licenses, you can contact us if we should change the primary email for their licenses.